Catalog Number : ngd1821
Title : Patient Flow: Reducing Boarding and Crowding
Speaker : Sue Dill

Webplay Recording Date : 3-21-2016
Webplay Price : $ 150 for two weeks viewing

Webinar Purpose:

There are new patient flow standards for both 2013 and 2014 for hospitals. The Joint Commission has standards on patient flow and a tracer that is used during the survey process. Both of these will be covered in this webinar. Patient flow is a hospital issue that has a major impact on the emergency department. It is recommended that boarding time frames should not exceed four hours. How do you meet this upcoming expectation?

Target Audience: 

• Joint Commission Coordinator
• Chief Operating Officer
• Chief Regulatory Officer
• Quality Improvement staff
• Chief Nursing Officer
• PI Director
• Patient Safety Officer, Nurse Educator
• Emergency Department Medical Director
• Emergency Department Nurse Manager
• Emergency Department Nurses
• Behavioral Health Staff
• Unit Directors for overflow patients
• Chief Medical Officer
• Nurse Managers
• Policy and Procedure Team
• Compliance Officers
• Risk Managers
• hospital legal counsel
• staff nurses
• anyone who care for patients in overflow locations

Webinar Objectives:

• Recall that the Joint Commission has changes to the patient flow standards that go into effect in 2013 and 2014
• Discuss that the Joint Commission has a patient flow tracer that is evaluated by surveyors during a survey
• Describe the four hour rule on getting patients to their room when admitted

A Few of the Topics that will be covered:

• History
• Introduction
• Rationale
• Management of patient flow throughout the hospital
• Processes to support the flow of patients
• Plans for care in patients in overflow location
• Criteria for ambulance diversions and EMTALA
• Measurement of the component of the patient flow process
  • Available beds
  • Efficiency in areas where patients receive care
  • Safety of overflow areas
  • Access to support services
• Measurement results to those who manage patient flow process
• Measurement results to hospital leaders
• Data drives patient flow process
• Managing the boarding of ED patients
• Behavioral health patients and boarding
• Four hour window
• Population at risk for boarding
• PC.01.01.01 on boarding of behavioral health patients
• Behavioral health patients-a safe and monitored location
• PI.03.01.01 actions taken to sustain improvements in patient flow

Contact Hours:

• Nursing participants: Instruct-online has approved this program for 1.8 contact hours, Iowa Board of Nursing Approved Provider Number 339
• All other participants: Must attend the entire Webinar and complete a Webinar critique to receive a 1.5 Hour Attendance Certificate for each program

Completion of offering required prior to awarding certificate.

Full tuition is refunded immediately on request if the participant has not been sent the program materials and instructions. Once the instructions (including access codes) have been sent, a full refund will be issued only after the program runs and it is verified that the participant did not access the program.